FAQ

Frequently asked questions

Do I need to know how to code?

No. The bot is built with your mouse from ready blocks in a visual editor. There's an HTTP-request block for advanced integrations, but you don't have to write code.

Which channels are supported?

Telegram, VK, WhatsApp, Viber, Avito, OK, Instagram and a website widget. One flow works across all channels.

Is it free?

There's a free plan forever — enough to launch. Paid plans unlock more bots, broadcasts and contacts.

Can I reply to customers manually?

Yes. The built-in inbox lets you add agents and take over any dialog from the bot at any time.

Can the bot answer with AI?

Yes — at the right step the bot can answer from your knowledge base with AI, while the whole flow stays under your control.

How do I accept payments?

Through the payment block and a connected payment provider — the customer pays right in the chat.

Still have questions?

Message us or try the demo bot on Telegram.

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